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How to buy?

How important is social impact to almasanta?

At almasanta we believe that if everyone contributes just a little, we can have a better world. We contribute 1% of our profits to a social cause, which will be chosen by you, our customers.

Are all the brands sustainable?

The brands that we support are committed to achieving best practices, whether through their entire supply chain, fair-trade and/or societal actions.

How can I purchase through almasanta?

You can place an order by signing up as a user or as a guest. If you are a new user and would like to sign-up, you can do so by clicking the section titled "Sign up". Once you are a member of almasanta's family, you could place your order. For more information, visit our “How to Buy” section.

Which countries do you deliver to?

We are currently delivering to: Albania, Andorra, Armenia, Austria, Azerbaijan, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, United States of America, Estonia, Finland, France, Georgia, Germany, Greece, Greenland, Hungary, Iceland, Ireland, Israel, Italy, Japan, Kazakhstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, United Kingdom, Vatican City State.

I want to make an order without registering.

You can place an order as a guest. However, being registered you will enjoy of the following benefits:

  • Order history
  • Create a wishlist
  • Wishlist alerts for coming soon, new, or restocked favorites
  • First to know of new arrivals
  • Secured credit card and shipping information stored for a faster checkout

Can I add a product to my wishlist?

The wishlist is a great way to keep in touch, such as notifications for item availability or restock. Just click on the star located in the top corner of the product and your item will be stored in the upper right corner at the almasanta homepage.

Can I subscribe to the newsletter?

There are a few methods of signing up, through our pop-ups, newsletter forms on the homepage, or through registration.

How often does almasanta add brands?

Almasanta is constantly searching for new brands around the world to offer a wide range of product. We are continually adding brands to our family almost every month.

Does almasanta have seasonal sales?

We offer seasonal sales twice a year. Sign up for email updates to be notified about sales and further reductions.

Can I cancel or change an order that has been purchased?

If you want to cancel an order, contact Customer Care Team. We will cancel your order if it has not been dispatched.

What are the accepted payment methods?

We have a wide selection of payment methods. We accept Visa, MasterCard, American Express, Visa Eletron and Paypal.

Is it safe to use a credit card?

Safety is a priority at almasanta, we have a control system to prevent any form of fraud. Additionally, we have AVS and CVV certificates that guarantee your cyber safety.

How do I know if I chose the right size?

All the articles have a size guide. Once you have chosen the size, below is a link where you will see a size chart. For all questions or doubts, contact our Customer Care Team. Enjoy free exchanges and deliveries within 14 days of purchase.

Are you going to restock my item?

If your size is sold out, contact our Customer Care Team and we will do our best to get the item!

Is my personal information confidential?

Almasanta guarantees total privacy and data protection. For more information, please read our Privacy Policy.

Is the packaging sustainable?

It is 100% sustainable! All our packaging - including boxes, papers, cards, etc. are recyclable and biodegradable. We are constantly looking for new ways to reduce our environmental impact with our suppliers.

Don’t see your question on the list? Contact info@almasanta.com