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SHIPPING

Almasanta aims to deliver the customer's items to the destination of their choice in the shortest possible time with the most economic cost.

Almasanta offers different shipping methods in order to meet your shipping needs. (Please check your shipping options at check out).


Deliveries are handled by DHL, UPS and local couriers. All shipments sent by almasanta are insured against theft and accidental damage.

Almasanta preps and ships packages from Monday to Friday, 8:00 am till 4:00 pm CET (with the exception of Spanish public holidays). Once the order is received, the product will be dispatched in one business day, after confirmation of received payment. We estimate delivery between 2-5 working days, depending on the delivery destination. If you have placed multiple orders in the same day, note that they may be delivered separately, at different times.

By placing an order with almasanta, you accept all shipping terms and conditions.

Please note that if you supplied us with an incorrect address, we will not be held responsible for failure to deliver. If you would like to change the delivery address, this must be communicated to us before dispatch.


SHIPPING COST AND DELIVERY TIME

The majority of the countries are shipped on a DDP (Delivery Duty Paid) basis, this means that all relevant import taxes and duties will be included in the final product price.

Please, you consider the next table for shipping methods, delivery times and costs:

Destination Service Cost Delivery Time
Albania, Ucraina, Serbia, San Marino, Bosnia, Macedonia Express Delivery 30.00€ 2-3 working days | DDU ( Delivery Duties Unpaid)

Once you have placed the order with us, you will receive an email with the tracking number in order to check the status of the package.

However, some of the countries are sent through DDU (Delivery Duty Unpaid) basis, which means that the product prices displayed are exclusive of all taxes and duties, as well as Spanish VAT.

Thus, you are responsible for all import duties, customs and local sales taxes of your country. To release the goods from customs, you will need to pay the tax amount upon arrival. We are unable to advise the amount this may be, we will always seek your confirmation by email prior to dispatching a DDU order.

The countries with DDU are the following: Albania, Andorra, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Georgia, Greenland, Kazakhstan, Liechtenstein, Moldova, Montenegro, Republic of Macedonia, Russia, San Marino, Serbia, Turkey, Ukraine.